Refund policy

At Toothing, customer satisfaction is important to us. We want you to feel confident when shopping with our store. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

We offer free returns and refunds within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and in its original condition
The item must be returned in its original packaging
Proof of purchase or order confirmation may be required

Items returned without prior contact may experience processing delays.

Free Return Shipping

Toothing provides free return shipping for eligible returns worldwide. Once your return request is approved, our support team will provide instructions for the return process.

Refund Process

After we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved:

Refunds will be issued to the original payment method
Processing times may vary depending on your payment provider
Most refunds are completed within 5–10 business days after approval

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order details and photos of the issue. We will work quickly to provide a suitable resolution.